Firmware release D500

How to install

Firmware update can be completed using the Firmware Update Tool provided with the SDK or using the Viewer.

Please refer to the table below for Firmware releases supporting D500 cameras and the Errata

Firmware file & Errata	Release	Release Date	FW Version	SDK Ver	Supported SKU	Comment
Version 7.56.19919	D555	Nov 2025	7.56.19919.4144	2.57.4.	D555	This version is a hot fix for the previous 7.56.19918.835 version that handle: "D555: cannot be detected after changing the link-timeout setting" Note: can only be updated using USB mode
Errata-ver 001	D555 PRQ	July 2025	7.56.19918.835	2.56.4	D555	FW isn't available for download, comes on the D555 camera

Firmware file & Errata

Release

Release Date

FW Version

SDK Ver

Supported SKU

Comment

D555

Nov 2025

7.56.19919.4144

2.57.4.

D555

This version is a hot fix for the previous 7.56.19918.835 version that handle:
"D555: cannot be detected after changing the link-timeout setting"

Note: can only be updated using USB mode

D555 PRQ

July 2025

7.56.19918.835

2.56.4

D555

FW isn't available for download, comes on the D555 camera